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Our Privacy Policy

Our Privacy Policy outlines how we collect, use, and protect your personal information. Your privacy and security are our priorities.
starLast Updated on October 24, 2024

Policy

At Nexera, your privacy is our priority. We are committed to safeguarding your personal and health information through secure practices and transparent policies. This Privacy Policy outlines how we collect, use, share, and protect your data when you use our platform.

Information we collect

We collect information to provide and improve our services, including:

  • Personal Information: Name, contact details, user IDs (anonymous for certain features), and organizational affiliation.
  • Health Information: Reports, diagnostic results, session data, and other medical records (collected securely and with consent).
  • Usage Data: Device information, IP addresses, and browsing activity on our app or website.

How we use your information

  • Deliver personalized healthcare services.
  • Facilitate consultations, diagnostics, mental health sessions, and more.
  • Provide actionable insights and analytics for corporate clients.
  • Improve our platform through data analysis and user feedback.

Data Sharing and Confidentiality

For Individuals: Personal and health data remain private and are shared only with authorized healthcare providers.

  • For Corporates: Data is anonymized to ensure no individual employee is identifiable.
  • Third Parties: We only share data with trusted partners necessary for service delivery, adhering to strict confidentiality agreements.

Data Security

Nexera employs industry-standard security measures, including encryption, secure servers, and regular audits, to protect your data against unauthorized access and breaches.

Your Rights

  • Access, update, or delete your personal data.
  • Opt-out of non-essential data collection.
  • Request clarity on data usage and sharing practices.

Changes to this Policy

We may update this policy periodically. Significant changes will be communicated via email or app notifications.

Contact Us

For questions or concerns about your privacy, please contact us at: help@Nexera.health